 Duncan Seaton Interpower Components Ltd General Manager Visit Website |
Duncan Seaton joined Interpower Components Ltd in 1999 when the company moved from Bognor Regis to Milton Keynes, where he now lives. In his 10 years with Interpower, Seaton has risen from a position of Materials Controller to General Manager, holding a number of responsibilities and job titles along the way. Born in Brackley, Northamptonshire, and raised in nearby Buckingham, Seaton attended the Royal Latin Grammar School and the Anglia University in Chelmsford, Essex, where he gained a Higher National Diploma in Business and Finance.
Interpower supplies an array of power system components including international and North American medical-grade power cords and cord sets, plugs, sockets, connectors, power entry modules, IEC-60320-compliant products, accessory power strips, socket strips and power distribution units. Interpower also provides customers with design assistance and related resources, and honours a one-week lead-time on products it manufactures but does not have in stock.
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Medical-Grade Plugs, Cables, and Cord Sets Q&A
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European hospitals require a two-year warranty on medical devices. My company, which is a US medical device manufacturer, wants an official verdict on this. Is there any written official comment on this, so that I don’t have to dig out every tender?Answered May 11th, 2009 by Expert:Based on my reading of Directive 1999/44/EC on the sale of consumer goods and associated guarantees, although warranty lengths vary in different countries of the European Union, two years is typical. If the customer has an issue with something that is not in conformance with the contract (the product is not to spec, for example, or requires repair) within the first two years, the process is to deal with the seller only. The seller can then “pursue remedies” with the manufacturer. Therefore, if the manufacturer is selling a piece of equipment that is then sold on in Europe, the (re)seller has to deal with the issue but the manufacturer may have some level of liability, too. This does not apply to my company Interpower, as we do not sell a piece of equipment, only the components that are part of it.